PARTNERSHIP GROWING MASTERS-COMMUNICATION

Purpose

Have you ever wondered why some people are so good at asking somebody else to do something for them? All of us have experienced that we didn't want to accept a request, yet we ended up accepting it depending on how they asked. It is nice if we can ask someone who is on the same wavelength, but we often cannot do it in the office. That's why you need to be good at negotiating. Negotiation is needed not only in the field of sales, but also when you communicate in other situations.

PGM-C: PARTNERSHIP GROWING MASTERS-COMMUNICATIONS is based on the Personal Style Theory. First you will gai knowledge about yourself and then about others. From there you will learn to negotiate more effectively according to people's personal style.

Expected Results

You will be able to:

• Know the best ways to negotiate more effectively in daily situations
• Gain opportunities to negotiate with somebody you thought you did not like
• Know how to deal with the other person so that they will feel satisfaction
• Turn down or postpone a request without offending the person who is asking
• Convince people to gladly agree or accept your task.

Who should take this course?

• Participants: Anyone who has a hard time negotiating and who cannot say no skillfully
• Number: 20 per class
• Period: 2 days

Pre-survey

We would like you to take the Personal Style Survey for before the course. Results of the self-diagnosis and survey of five people around you will be used as feed-back in the class.

Follow-up tools

After the course, you will be able to study recognition skill improvement by yourself using the PSD (Personal Style Recognition) tool through your mobile phone or PC.

Course Program

	Day 1
9:00	1. Orientation Purpose of the course Procedure of the course 4 persons safety zone
17:00	2. Understanding of Personal Style What is personal style? Controling Sociable 4 personal style 8 travelers 4 elements Handing out Personal Style survey results Distinguishing Style Characteristic of Style Understanding Style

	Day 2
9:00	3. Stress behaviors and Response to it Words and deeds to raise stress level of other person Tension and stress Observation of stress behavior Stress behavior categorized by personal styles How to deal with stress behavior
	4. Improvement of safety level What is safety level Handing out of Safety Level Survey result Temporary adjustment of words and deeds Points to improve safety level Response to meet the basic needs High and low interaction of safety level Role Play
17:00	5. Improvement plan for safety level (reassure)