Purpose
In order to promote effective sales activities in a fast-changing environment, you need to gain skills to deal with various types of customers.
Some of you may face these issues:
- "I only can handle your favorite type of customers"
- "I don't feel comfortable with someone who wants to decide everything by himself"
- "I don't like people who tend to prolong their decisions"
- "I may not like people who like to compare or make others always compete."
PGM-S: PARTNERSHIP GROWING MASTERS-SALES is designed to help salespeople understand and handle various customers, including difficult types, and solve sales staff problems based on Personal Style Theory.
![icon](/uploads/2017/04/pgm_s.png)
Expected Results
You will be able to:
- Deal with all types of people during sales activities
- Approach your least favorite types of customer with confidence
- Position yourself against competitors by gaining trust as a sales person.
Who should take this course?
- Participants: Sales persons or sales managers
- Number: 20 per class
- Period: 2 days
Pre-survey
We would like you to take the Personal Style Survey before the course. Results of the self-diagnosis and survey of five people near you will be used as feedback in the classroom.
Follow-up tools
After taking the course, you will be able to study by yourself using the PSD (Personal Style Recognition) tool through your mobile phone or PC.
Course Program
Day 1 | |
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9:00 | 1. Orientation
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17:00 | 2. Understanding personal style
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Day 2 | |
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9:00 | 3. Understanding Personal Style
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4. Sharing satisfaction
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17:00 | 5. Improvement plan for peace of mind level |