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PARTNERSHIP GROWING MASTERS-SALES

Purpose

In order to promote effective sales activities in a fast-changing environment, you need to gain skills to deal with various types of customers.
Some of you may face these issues:

  • “I only can handle your favorite type of customers”
  • “I don’t feel comfortable with someone who wants to decide everything by himself”
  • “I don’t like people who tend to prolong their decisions”
  • “I may not like people who like to compare or make others always compete.”

PGM-S: PARTNERSHIP GROWING MASTERS-SALES is designed to help salespeople understand and handle various customers, including difficult types, and solve sales staff problems based on Personal Style Theory.

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Expected Results

You will be able to:

  • Deal with all types of people during sales activities
  • Approach your least favorite types of customer with confidence
  • Position yourself against competitors by gaining trust as a sales person.

Who should take this course?

  • Participants: Sales persons or sales managers
  • Number: 20 per class
  • Period: 2 days

Pre-survey

We would like you to take the Personal Style Survey before the course. Results of the self-diagnosis and survey of five people near you will be used as feedback in the classroom.

Follow-up tools

After taking the course, you will be able to study by yourself using the PSD (Personal Style Recognition) tool through your mobile phone or PC.

Course Program

Day 1
9:00

1. Orientation

  • Purpose of the course
  • Course Outline
  • 4 customers
  • Safety zone
17:00

2. Understanding personal style

  • Control
  • Sociable
  • 4 personal styles
  • 8 travelers
  • Personal style divided by 16
  • Distribution of personal style survey result
  • Recognition of personal style
  • Characteristics of style
  • Expression of style
Day 2
9:00

3. Understanding Personal Style

  • Two kinds of stress
  • Words and deeds to magnify tension
  • Tension and stress
  • Stress behaviors of each style
  • How to deal with stress behaviors

4. Sharing satisfaction

  • Level of peace of mind
  • Distributing Peace of Mind Survey results
  • Points of improvement of peace of mind level
    1. Temporary adjustment of measurement
    2. Response to meet the basic needs
  • One visit
  • Role Play
17:00

5. Improvement plan for peace of mind level

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